PRIVACY POLICY

This Privacy Notice describes the information Chango & Co., LLC ("Chango," "we," "our," or "us") collects, how we use and retain it, with whom we share it, and the choices available to you. This Privacy Notice applies to our website, [https://www.chango.com] (the "Website"), which is owned and controlled by Chango.

1. Personal information we collect, how we use it, and how we share it
When you interact with our Website, we collect your personal information. Personal information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

We collect your personal information when you:
1. Complete the "Inquire" form

When you complete the contact form on our Website, we collect your identifiers (name, email address, telephone number, address) and details of the project and project location. We use this information to respond to your inquiry and to prepare initial thoughts and ideas for the project. Your identifiers will be shared with our email marketing provider so that we can contact you in the future about our services. See our email marketing practices below.
Subscribe to our email list. When you subscribe to our email list, or are added to it after contacting us with an inquiry, we collect your identifiers (name, email address, contact type) and your notification preferences, to the extent we have not already collected them. We use this information to fulfill your request to receive email alerts and marketing communications. We share your name and email address with our email marketing provider in order to send those communications. You may unsubscribe at any time using the link in each email. We will continue to send you communications necessary to the Website or to any services or inquiries you have requested.
Our marketing communications contain tracking technologies that allow us to analyze whether a predefined action took place, such as opening a message, so that we can better adapt and distribute our communications. You can disable this tracking by turning off the automatic display of images in your email program.

2. Browse the Website

In addition to the personal information you provide directly, we collect information automatically as you use our Website. We use essential, functional, analytics, and advertising cookies and similar technologies to collect internet and electronic network activity information, including device, usage, and location information (determined through your IP address), browsing history, configuration, unique online identifiers, and interactions with our advertisements on third-party websites.

We use this information to: (i) track you within the Website; (ii) enhance user experience; (iii) conduct analytics to improve the Website; (iv) prevent fraudulent use of the Website; (v) diagnose and repair Website errors and, in cases of abuse, track and mitigate that abuse; and (vi) market to you more effectively across web pages and social media platforms.

To disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or to notify you when a cookie is being sent. When you opt out, an opt-out cookie will be placed on your device. That cookie is browser-specific and device-specific and lasts only until cookies are cleared from that browser or device.

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Third-party technologies on our Website include:
• Google Analytics

We use Google Analytics to understand how our Website is used so that we can improve it. Google Analytics may set cookies on your browser or read cookies already present, and may receive information about you from applications you have downloaded that partner with Google. We do not combine information collected through Google Analytics with personally identifiable information. Google's ability to use and share this information is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can install the Google Analytics opt-out browser add-on.
• Wix Video

We embed video content on our Website using Wix. Wix places its own cookies on your device when you visit a page containing an embedded video, and uses them to track viewing statistics and to assign a unique identifier to your device. [IF YOUTUBE: This data is collected by Google, which may use it to show relevant advertising and for its own promotional purposes in accordance with Google's Privacy Policy. To opt out, visit Your Data in YouTube. If you do not have a Google account, you can opt out through the Digital Advertising Alliance AdChoices program.]
• [ADVERTISING AND SOCIAL PIXELS: META PIXEL, LINKEDIN INSIGHT TAG, PINTEREST TAG, OR NONE]. [IF ANY ARE PRESENT, DESCRIBE EACH AND LINK ITS OPT-OUT. IF NONE, DELETE THIS BULLET AND REMOVE THE REFERENCES TO ADVERTISING COOKIES ABOVE.]
• [WEBSITE PLATFORM AND HOSTING PROVIDER]. Our Website is built and hosted on [PLATFORM], which processes information about your visit in order to deliver and secure the Website.
2. How we share your personal information
Chango shares personal information in the following circumstances:
Within Chango. We share your personal information within Chango in order to provide the Website and our services efficiently and effectively, including for accounting and client support. Access is limited to those with a need to know.
With service providers. We share personal information with service providers that assist us in providing the Website or our services. These providers are described in Section 1.
With professional advisors. We share personal information with our attorneys, accountants, insurers, and similar advisors where reasonably necessary.
In the event of a corporate reorganization. If we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets, or membership interests, we will share personal information with third parties, including the buyer or target and their agents and advisors, to facilitate and complete that transaction. We will also share personal information with third parties in the course of any bankruptcy or liquidation proceeding.
For legal purposes. We will share your personal information where legally required, such as in response to court orders, law enforcement requests, or legal process, including for national security purposes; to establish, protect, or exercise our legal rights; as required to enforce our terms of service or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activity, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with applicable law.
With your consent. Apart from the circumstances above, we may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the information, or before information you have already provided is shared for that purpose. You may revoke your consent at any time.
Chango may also share anonymized and aggregated data ("De-Identified Information") in marketing materials, and may use De-Identified Information for commercial collaborations with private companies.
We do not sell your personal information for money. [CONFIRM WITH COUNSEL: sharing identifiers with advertising platforms for cross-context behavioral advertising can constitute a "sale" or "share" under several state privacy statutes even where no money changes hands. If the new site carries advertising pixels, this sentence needs to be rewritten and an opt-out mechanism added.]
3. How long we keep your personal information
We retain personal information for as long as needed for the purposes described in this Privacy Notice, and afterward as required to comply with our legal obligations, resolve disputes, and enforce our agreements. In general:
• Inquiry form submissions: [RETENTION PERIOD, E.G. THREE YEARS FROM LAST CONTACT]
• Email marketing records: until you unsubscribe, plus [PERIOD] to honor your opt-out
• Applicant materials: [RETENTION PERIOD, E.G. ONE YEAR FROM THE DATE OF APPLICATION]
• Website analytics data: [RETENTION PERIOD SET IN YOUR ANALYTICS CONFIGURATION]
• Client project records: as set out in our engagement agreements and as required by our professional and insurance obligations
4. Your choices
Opt out of marketing email tracking. You can disable tracking by turning off the automatic display of images in your email program.
Opt out of marketing communications. You may opt out of marketing emails using the unsubscribe link in each email. We will continue to send communications necessary to the Website or to services you have requested.
Opt out of cookies. Session cookies are temporary and expire when you close your browser. Persistent cookies can be removed by following your browser's instructions. To learn what cookies have been set on your device and how to reject and delete them, visit https://www.aboutcookies.org/. Each browser is different; for browser-specific instructions, visit the browser developer's website. If you set your browser to refuse all cookies, some features of our Website may not function properly. If you opt out, we will place an opt-out cookie on your device. That cookie is browser-specific and device-specific and lasts only until cookies are cleared. It does not apply to essential cookies. If the cookie is removed or deleted, if you upgrade your browser, or if you visit us from a different device, you will need to set your preferences again.
Opt out of targeted advertising. The links below direct you to third-party sites that will scan your device to determine which companies maintain cookies on it. You may then opt out of all targeted advertising or select individual companies.
• Association of National Advertisers: https://dmachoice.thedma.org/
• Network Advertising Initiative: https://www.networkadvertising.org/managing/opt_out.asp
• Digital Advertising Alliance: https://optout.aboutads.info
5. Browser signals
We [DO / DO NOT] recognize Global Privacy Control (GPC) signals. [CONFIRM WITH DEVELOPER AND COUNSEL. Several state privacy statutes require covered businesses to honor GPC as a valid opt-out request. If Chango is covered, this must say that we honor it, and the site must actually be configured to do so.]
We do not respond to "Do Not Track" browser signals, as there is no common industry standard for how to interpret them.
6. Your rights
Depending on where you live, you may have the right to:
• Know what personal information we have collected about you, and how we use and share it
• Request a copy of that personal information in a portable format
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of targeted advertising, the sale or sharing of your personal information, and profiling that produces legal or similarly significant effects
• Not be discriminated against for exercising these rights
To make a request, contact us at hello@chango.com [OR AT A DEDICATED PRIVACY ADDRESS]. We will verify your identity before responding, which may require additional information from you. We will respond within the timeframe required by applicable law. You may designate an authorized agent to make a request on your behalf; we may require proof of that authorization.
If we decline your request, you may appeal by writing to us at the same address with the word "Appeal" in the subject line. We will respond to your appeal within the timeframe required by applicable law and will explain the reasons for our decision.
7. Security of your personal information
We implement and maintain reasonable security measures, including encryption and access controls, to protect the personal information we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. No security measure or method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of the personal information we collect.
8. Age restriction
The Website is not intended for individuals under the age of eighteen (18). If we learn that we have collected or received personal information from a person under the age of eighteen (18), we will delete it. If you believe we may hold information from or about a person under eighteen (18), contact us at hello@chango.com.
9. Third-party websites
Our Website contains links to third-party websites, including social media platforms and the sites of vendors, publications, and collaborators. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy notices before providing them with personal information.
10. Changes to this Privacy Notice
We may amend this Privacy Notice at our sole discretion at any time. If we do, we will post the changes to this page and indicate the date they take effect. We encourage you to review this Privacy Notice periodically. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website, by email, or both, and will request your consent where required.
11. Contact us
If you have questions about this Privacy Notice, contact us at hello@chango.com